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Project overview
The future of business operations is automation, with companies seeking ways to eliminate repetitive, time-consuming tasks. By automating monotonous processes, businesses can redirect their valuable resources toward strategic activities that help with growth.
That's why our client reached out to us seeking an automated solution for ordering SIM cards from Hot Mobile, Israel's leading telecommunications provider. The manual process of placing an order through this platform was time-consuming and required significant staff hours for data entry and follow-up.
We developed a specialized automated SIM ordering system that handles the entire SIM card ordering process from initial form submission to invoice collection. Our system runs on a scheduled basis to check for SIM availability and triggers ordering without manual intervention.
The challenges
Before automation, the client's SIM card ordering process from Hot Mobile relied heavily on manual work. Staff members had to individually process each order through Hot Mobile's website, making bulk ordering time-consuming and prone to errors.
The manual process created several operational hurdles, like:
- Hand-filled forms led to frequent errors, like incorrect SIM details and wrong shipping information.
- The client ended up submitting a few duplicate orders due to a lack of proper tracking.
- Without a proper system in place, the team struggled to monitor inventory, place orders, and handle invoices.
- Their team had to manually check Hot Mobile's system for SIM card availability, leading to frequent stockouts or delayed orders.
How did we help
We designed an automated workflow that interacts with the Hot Mobile website to streamline the process of ordering new SIM cards. It handles the complete form-filling process across multiple web pages, ensuring accurate data entry and compliance with Hot Mobile's ordering requirements.
Our solution also automatically collects invoices upon order completion and distributes them to relevant stakeholders for documentation. Built with scheduling capabilities, the system regularly checks SIM availability and places orders independently, eliminating the need for human oversight.
Key features of our solution
Our automated tool comes with the following core capabilities to simplify the process of order handling:
- Web interface automation: Built with Selenium and Python, our tool creates a robust automation framework that seamlessly integrates with Hot Mobile's website.
- Smart form completion: The system automatically populates data across Hot Mobile's five-page order system, maintaining data accuracy and adhering to the platform's requirements.
- Scheduled monitoring & ordering: Using cron jobs, the system performs regular checks on SIM card availability. When needed stock is detected, it automatically initiates the ordering sequence.
- Invoice retrieval & sharing: After order completion, the system automatically collects invoices and shares them with team members for record keeping.
The Results
With our automated solution, the client enhanced efficiency and accuracy in order management. By eliminating manual processes, the team reduced the time spent on order research and placement. They also minimized errors in order as the system maintained consistent accuracy in form filing.
Our system even prevented supply delays and improved inventory management. With orders being placed automatically as soon as stock became available, our system ensured timely procurement of SIM cards. The automated data retrieval and sharing of invoices made record-keeping more efficient, making sure all key authorities had access to invoices.
Final words
Automated order processing systems eliminate human errors, boost operational efficiency and simplify the entire order management process. With a customized solution designed for your specific needs, you can turn a demanding manual task into a reliable, automated workflow that allows your team to focus on more strategic activities.
At Relu Consultancy, we specialize in designing automated workflow management solutions that work with your required platforms to streamline operations and deliver faster turnaround times.
Get in touch with us today to support your growth with smart, scalable automation.
